One of the primary reasons owners need to dispose of their timeshares is a result of high-pressure sales strategies utilized by the developers. Mexicans are Mexicans they have no scruple and actually enjoy ripping hard working people off that they dont have to work hard they are all scammers and probably in some type of Mexican Mafia. The top manager now telling me that phone cancellation is not acceptable & was forcing me to keep the Timeshare which I totally refused. Billing discrepancies of not charging the biennial maintenance fee when they had the credit card info on file and were charging monthly payments and then charging us a late fee. Its critical that you figure out how to distinguish a scam so can protect yourself and your funds from now on. Cancel Timeshare Mortgage and Maintenance Fee? We should all boycott that country. when we went to the sellers office we were told they do not buy back units. It was very uncomfortable going back and forth with people that I caught in lie after lie, and half-truths, all day especially since we felt "captive". For example, they may tell you that the resort is about to be sold and if you dont buy a timeshare now, youll never be able to come back. So there is no value or savings hence, there was no benefit for buying the package amidst the Pandemic when international travel is still restricted. Others have said that. Unfortunately, the stay there started off with a sales pitch to upgrade to this destination. Sunset Groups ratings and reviews reflect all of these issues and complaints. We were able to get our contract cancelled and $1, 000 of our $14, 000 back. My fianc and I were suckered into purchasing a "vacation package/timeshare" and absolutely can't believe that we fell for this! In fact, sometimes all it takes for a scammer to wipe out your bank account is these upfront fees. On September 5, 2007, we notified Patricio Muldowney, a sales manager at Sunset Fishermens, of our intention to exercise our rights and cancel our contract within the 5 working days provided under Article 56 of Mexican Federal Consumer Protection law. Sunset Lagoon, Royal Sunset, Sunset Group Blvd. Our thought was this would be a great time to sell this timeshare and get a very generous price for it. Absolutely outraged! Two of the biggest to watch out for are up-front fees, or on the other hand cold calls from a company you never gave your info to. The presentation was very high-pressured and very distracting. They said that they needed some business write offs for their firm. This is another forum with more complaints about this company: I am writing this complaint to warn every potential buyer of this horrible business and to hopefully bring total resolution to our experience. The initial contact person posted on FB that she is a supervisor in a Cancun Resorts and she wants to sell her vacation. However since it was our last day there, when we got back the very next day I called to cancel the contract upgrade as was my right according to - THE EARLY TERMINATION OF THE CONTRACT paragraph in our contract. This was in March and up until this day they still haven't paid our membership to Ice Gallery. Basically, we gave them $99 cash, and then rented the car for 1 week, and they would give us a form to cover the rental at the end of the tour. How to Get out of the Ritz Carlton Timeshare? We accepted the second option. Hopefully one day their tactics will end, I meant they are professional scammers. After signing all of the paperwork, they did return to us our $40 deposit that we had paid at the airport as well as the cab fare of $24 that they promised. I was specifically told I was not buying a timeshare. so we just put down a deposit and told that we have 5 days to cancel. Here are some other tips to keep in mind so you avoid similar scams in the future: Do not use companies that lack an online presence, especially if they dont even have their own website. Peruse the fine print and ensure all that in the agreement lines up with what you consented to prior to offering any cash. And after that, the sales agent called me and he said that their legal department will not issue a refund so I need to keep the contract. I kept writing down there numbers and showing them how they provided no value compared to what we pay just by renting. How to Get Rid of Hacienda Del Mar Timeshare? That said, until there is any official news of a class action lawsuit, we would encourage you to seek out alternative routes to getting compensated for the time and money youve invested in your timeshare with Sunset Group. http://timesharelegalaction.com/timeshare-attorney/sunset_group_lawsuit.php Be the first one to write one. I forwarded all calls from agency to the lawyer. And every deal included the $1000 per week maintenance fee and $99/perday/person to come to the resort which is no deal considering that is 2x the amount I pay by NOT being a member of the club. I said I'll keep an open mind. The clients are referred to a rental company that charges them a listing fee to market the property and does not rent any weeks. They showed us 1 great looking room, but would not allow us to randomly select an empty room in the building to check. We did continue our vacation and had a great time in Cancun. While we were there they started to pressure us about meeting with them - since it was our first trip back - so they can tell us how much the value of our purchased had gone up. Do not allow yourself to be cheated by companies that have not yet succeeded in helping their clients break free from timeshare captivity. Of course they continue to respond with the "we are not interested at this time" for the past 2 years. Sunset World Resorts & Vacation Experiences review: sunset group / fraud and dishonest. Our story is similar only we were foolish enough to pay in full and at our first opportunity to use the resort we were refused a reservations with over six months notice. OMG, this scammers need to be stopped. There are no reviews yet. These guys are scammers and worst is that the Mexican Government lets them do to who ever they want. Other than flying over and disrupting their sales with leaflets to potential suckers like us. Scammers will use deception, or false pretenses, to try and steal your personal information or hard-earned cash. After all, they claimed it only went up in value and I was willing to agree in-writing to sell it back to them AT-COST if I ever decided I didn't want it. I asked to see the rules and they changed the subject. I asked that if I decided I didn't like the "private residency" after using it a year or two from now, and since they claim these "private residencies ONLY go up in value" would they agree to buy it back from me at the same cost I paid. I got suspicious when they kept adding 'requirements' to the tour that they did not mention before we rented the vehicle. That was enough though. For example, you could sell your timeshare privately on a resale website. That really shakes them up. How to Get Out of Raintree Vacation Club Timeshare? Make sure to do your research on any company youre considering working withcheck their reviews and make sure theyre properly accredited. Sunset World Group is a family-owned Mexican company and a leader in the hospitality industry, offering authentic and unforgettable vacation experiences in Cancun and the Riviera Maya. Unfortunately we used to enjoy going to Mexico many times in the past but now we will never go to Mexico or buy anything that is made there. This comment was posted by a verified customer. What a rip off and that's before considering the "membership fee" which varied but I had them down to $4000 for 10 years. If the plaintiff loses the case, no one is compensated. Same issues here, please let me know if you found solutions or atty, or any lawsuit. In addition, recent customer reviews of Sunset Group say that they generally dont like this company and recommend staying away from its products altogether. Share your photos and videos with others to prove the truth of your words. BIG MISTAKE! Can You Get Rid of an Occidental Allegro Timeshare? Despite the fact that they practice things like this, it is feasible to discover a reputable timeshare release business with a track record of success in freeing consumers from their contracts. This is designed to make it easier for people to get out of their contracts and make better choices in the future. Search. I'll keep you posted on how it turns out for us, but so far it is not looking good! www.sunsetscam.com. On 03/31/2021 ALEXIS MILLER filed a Personal Injury - Motor Vehicle lawsuit against SUNSET AUTOMOTIVE GROUP INC. i cannot find anything out on this case though. UNAUTHORIZED ATTEMPT TO ACCESS OUR CREDIT CARD - 6/8/2010 documentation showed verification from our bank that Sunset tried not once BUT twice to access our Visa Card for $822 on May 17, 2010 & again on June 1, 2010 (which Sunset denied the first time I notified them regarding FBI are investigating on that matter for international crime. The company is owned by RCI and has timeshares in some of the most desirable vacation destinations. has a reference to a class action law suit filed in 2017 i wonder is there is a law firm willing to undertake one? Everything said was identical, currently arguing with them to cancel the contract. By the end of the day they were down to $4000 for a 10 week base, + 10 weeks options, + 10 weeks corporate giveaways, + a free cruise for a 10 year contract. Sunset Group - Royal Fishermam, Playa Del Carmen Mexico BUYER'S BEWARE ! Not sure who to start legal proceedings through. Records of municipal courts and justice courts are housed here also. Possibly the attorney General also! Please contact me if anyone is able to find a better way to deal with these criminals. We are rather disgusted with Sunset and would like to chat with any/all about this. We told them that we were there to relax and did not want any meeting. You can explore this all the more effectively by reading past timeshare exit reviews. We are also being told that even if we do get approved to cancel that we will not be credited our 25% deposit which is over $3, 500. We decided to fight this through our credit card companies. How to Get Rid of Garza Blanca Timeshare ? Me and my mom were mislead and not they said our membership cancellation is not valid. All they would say is "that is what your maintenance fee guarantees". And they have right of refusal if the owner tries to sell it themselves. She then offered "free tickets" to area attractions (deep sea fishing, theme parks, snorkeling, diving, etc) if we would attend a 90-minute presentation over lunch the following day. Do not purchase a time share with this company. I almost got scammed myself. However, you may still be able to get out of your contract by exercising your rights as a consumer. While assessing an agreement, watch out for any irregularities, as they might highlight a scam. PRIVACY POLICY MyTimeshareExitReviews.com is not a law firm or has any affiliation with a law firm. We are attempting to get out of our recent membership to "The Ultimate Loyalty Program" which was completely misrepresented during the sales presentation. In fact, some people have said its impossible to cancel, and youre stuck paying the maintenance fees for the rest of your life. I was so mad upon reading this that we called immediately to complain and to see what we needed to do to cancel. Terrible company. Legitimate Exit Companies that Buy Timeshares? Therefore, we used the five day right of rescission as stipulated in the contract. The summons is a notice served on a person to let them know that a complaint or petition has been filed against them. The Utah State Archives is the repository for many judicial/court records, including the Utah State Supreme Court and many county district courts. Jan 06, 2019 4:36 pm EST. Menu. This never happened, so we wrote several additional emails to this firm. Its very important to google the company and read reviews about them especially if you put out big money . I got a call for a Jose Aguirre, who said he represented the Corporate Membership Services and the legal department. There are other, more trustworthy organizations out there that can assist you with dropping your timeshare contract. These companies specialize in helping people just like you get out of their timeshare contracts. 10, Lote 13-B, Zona Hotelera Nationwide Mexico Phone: 011- (52)-9988808750 Web: Category: Resorts Sunset Lagoon, Royal Sunset, Sunset Group, Sunset Fishermen Fraud, Misrepresentation, Timeshare Scam Cancun Quintana Roo *Consumer Comment: Timeshare Scam Mr. Hernandez told us at that time that we could not cancel our contract, and he refused to accept our cancellation, either orally or in writing. Has anyone successful stopped paying maintenance fees? Of course they refused. As our team reviewed the website, the first thing we came across is the no up-front fee required . I'm in the process of calling the BBB and seeing what they can do. If youre interested in finding a timeshare exit company that wont scam you, take a look at our homepage. The second most common complaint is that Sunset Group uses high-pressure sales tactics. In a class action lawsuit, if the plaintiff wins the case, then everyone who is involved in the class action is entitled to compensation. It does not say what "services" are. An exit program usually includes some kind of refund or compensation for people who decide to leave the developer. I specifically told the sales manager that I might not meet the 7 day cancellation by mail by the time I returned home on Friday being weekend, he gave me a number to call for cancellation by Saturday/Sunday which I did. Sunset World Resorts & Vacation Experiences - Scam and fraud! In the event that they dont have a rating, or their grade is extremely low (a F particularly), then staying away from them is ideal. Very unusual procedure. Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it. Did they finally move on? Some of the lies: Case #PSC 1701479 It says right in the contract that you own nothing, it is a membership fee. Since we had already paid for our first contract we felt we couldn't afford to let that go so when they offered to give us two other options we listened. At the end of the day, staying at an all-inclusive private residency 1week that they say I would 'own' would cost $971 maintenance fee + $99/pp/pd x 2 people x 7 days = $2357 not including any trade fees. 3. When I get back to USA, another man from their company called me and asking the reason of my cancellation and said that the refund will be delayed because the reason of cancellation is personal and has nothing to do with them. Lie #3. I acknowledge that this consent may only be revoked by email notification to info@timeshareexitadvice.com. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/ If youre set on going the DIY route, know that it will likely be a long and difficult process. We kept telling them that we had some place to go and were late and we needed to leave. I also sent registered letters immediately just to be sure and cover all angles. Hello I was scammed too. Unfortunately, almost every timeshare exit company promises to do the same thing. FRAUD (charge #2) - Pg. I believe we should do something about it, as I understand Mexican regulations forbid the offering of gifts, free vacation certificates or any other promotion strategies without informing the consumer the specific purpose of the offer. Well! The Judge overseeing this case is EDWARD NICHOLAS.

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