Option 1:In theMy CenturyLink mobile app,go into theInstall My New Modemsection. Axon C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. The red light indicates the modem isn't connecting to the Brightspeed network. After plugging in your modem, it may take, See step-by-step instructions for using QuickConnect, After completing the setup steps in the app or through the QuickConnect site, check the color of the, If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. After plugging in your modem, it may takeup to15 minutesforthe equipmentto install updates and establish a connection with the network. All Rights Reserved. CenturyLink Greenwave C4000LG DSL Modem - White. Residential | Small Business| Enterprise| 2023 CenturyLink. 2017-04-24 02:55 PM. . It is a gateway device (modem/router combo) with IPv4 and IPv6 compatibility. Residential |Small Business |Enterprise CenturyLink C4000LG Greenwave DSL Modem Router w/ Cables & Power Adapter. Setting up new service? Start by unpacking the box and identifying the modem, cables, and instruction card. Learn what the flickering lights on the front of your CenturyLink C4000 modem mean, and how to troubleshoot related problems with your connection. The one you use will depend on the type of internet connection you have. Fast and strong wifi signal. Below are some of the most common questions and issues that customers ask as they install a modem. Your line should be activated no later than 7 p.m. on your start date. If it is Red, please contact CenturyLink item 7 CenturyLink Greenwave C4000LG DSL Modem WiFi Wireless Router w/ Power Adapter CenturyLink Greenwave C4000LG DSL Modem WiFi Wireless Router w/ Power Adapter. CAUTION! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Next image. The modem was easy to set up and worked perfectly. Wait until after 7 p.m. on the service start date to attempt setup. The red light indicates the modem isn't connecting to the CenturyLink network. Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. Download the CenturyLink app to manage your account and network. This means your modem is connected to our network and the line is active. Residential |Small Business |Enterprise If you have questions we haven't answered, or if you need any additional support with setting up your modem,chat with us. In-home speeds may differ based on router setup, devices and other factors. If you have questions we haven't answered, or if you need any additional support with setting up your modem. xbbd```b``] q:,`YH7T ; It may be that only one of the jacks is hooked up to Brightspeed's network, or all of them may be active. Once done, connect the Printer to the Wi-Fi. In an older home, there may be multiple jacks, and they may have been installed by different providers over the years. Dynamic QoS: Prioritizes data through the router for smoother streaming. 3. bZZ) Works great. This page is for CenturyLink modems that look like this: For the following models: But, if you don't want the app, no problem you can use a web browser on your computer to complete installation. TESTED CenturyLink Greenwave (C4000LG) DSL Modem WiFi Router + AC Power Cable $49.95. If NO, proceed to the next step, "Check for connectivity.". Sentiment Score 9. 2017-04-24 10:28 AM. For an optimal experience, we recommendupdating your browser. If your service has already been activated, you might get a message earlier in the day. Highlight Features & Reviews! . Page 8 3. 4. Plug the phone cord into a filter and then into the wall jack. CenturyLink C4000LG Greenwave DSL Modem Router Complete Kit Brand New. $69.99. Do not use the reset button unless instructed by a support representative. Works great, easy setup. Tried restarting and still having trouble? As an alternative, use a splitter to plug both a phone and a DSL modem into one wall jack. Features of the C4000XG. Visit theWAN setup pagefor step-by-step instructions on different WAN configurations, includingPPPoE,IPoEandtransparent bridging. Buy The Adtran C424G Modem. Plugging in the power cord4. Have you ordered new internet service or a new, First, your modem will arrive in the mail on or before the date your service is scheduled to start. Please try another jack orchat with usfor further help. Modem Speed: 85%. I have had the (dis)pleasure of working on both the C1000z and the C3000z. Products with trusted sustainability certification (s). Previous image. Or,right-click the link, select"copy link address", thenpaste the linkinto a new browser tab. Use theBrightspeed Internet app or browse tohttp://connect.brightspeed.com,and follow the prompts to finish setup. At that point, you can begin the installation process. Try thetower modem guideinstead. Page 7: Internet Connection Setup (Centurylink Home Router Side) 2. Make sure this fits by entering your model number. All Rights Reserved. Use the My CenturyLink mobile app or browse to, This means a connection failure has occurred. The C4000LG has the same specifications as theZyxel C4000LZ. All Rights Reserved. Highlighted Features. The C4000LG has the same specifications as theZyxel C4000LZ. Next image. Where it is placed can have a huge impact on your wireless performance. Try thetower modem setuppageinstead. Centurylink modems are made by 3rd party distributes (recently it seems mostly Zyxel). Tip:If the firmware link doesn't work,try another browser(Chrome is known to have issues with this kind of link). Try this: This can depend on a number of factors. But the function is basically the same. Below are the status light behaviors you'll see when the modem is connecting (also called pairing or syncing) with a wireless device through WPS: BLINKINGGREEN- Searching for a device and attempting to connect. Filters arenotneeded if you use theC4000XG. Just follow the QuickConnect instructions when you get to step 4. If in doubt, you may want to wait until 7 p.m. to hook up your modem. Connect to your modem/router's IP address (find the manual, check on the device itself, or look it up online), look for the broadcast channel among the settings (the location will vary depending on your device), and select an alternative from the drop-down list. found on earlier modems. If you have a landline phone and internet with Brightspeed, filters should have been included at the time of your order and will arrive in a separate package. Note: Speeds reflect the maximum download speed the technology can deliver Quantum Fiber service. Before you start, make sure to read the complete instructions below for the best results. Choose a spot with good air circulation that doesn't get hot, as excessive heat can cause electronics to perform poorly. If you're having connectivity issues, try waiting until after 7 p.m. to attempt setup. The app makes installing your modem a snap, and is also a great way to manage all your CenturyLink services. Standards-based WiFi WPA3 security. It may be that only one of the jacks is hooked up to CenturyLink's network, or all of them may be active. Once set up correctly, you can connect devices to it using an Ethernet cable or Wi-Fi. Zyxel NBG-419N (rermoved) Zyxel P-870HN (removed) CenturyLink Approved Modems Added in May 2021. If the connection fails repeatedly,reboot your modem, then try again. Use the My CenturyLink mobile app or browse to, This means a connection failure has occurred. This made me suspect the problem was not my modem after all. It also comes with vectoring, which provides for increased performance and range. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Go to Set Up a Wireless Network if you wish to configure your wireless settings. The one you use will depend on the type of internet service you have. If the main LED or DSL status light on your C4000 exhibits different behavior, or indicates a problem based on the guides above, thenthere may be an issue with the network or with your equipment. WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, The C4000BG has the same specifications as the, The C4000LG has the same specifications as the, If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. Try this: Only the C4000BG and LG/LZ models have a DSL light. WiFi 6is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. On modems that have Secure WiFi, some advanced features in the modem settings will be disabled, including: Instead, you can easily access these same network controls through My CenturyLink or the app. This C3000Z was a simple swap of devices; log into the new modem via lan connection and IP address. Other devices will not connect to the network no matter how peculiarly you stand on one foot and hold your tongue. Select the AP Mode radio button. 5. Continue to the Internet connection Setup. Please note that a phone jack is required to set up CenturyLink internet service in your home. Setting up new service? Download the CenturyLink app to manage your account and network. Option 2:Open a browser on your computer and go to http://connect.brightspeed.com(not"https"). After completing the syncing and setup process, the LED color will change to indicate the connection status: TheC4000BG/BZand LG/LZmodelsalso have one or two DSL status lights beneath the ports on the back side, as seen in the photo. No Ethernet port? Navigating the app to manage your account, test your speed or get additional supportFor more information, please visit: https://www.centurylink.com/home/help/internet/modems-and-routers/setup-your-modem-and-activate-internet-service.htmlor https://www.centurylink.com/home/help/internet.htmlThank you for choosing CenturyLink and have a great day! Click Apply to finish the configuration. STARTED! If NO, proceed to the next step, "Check for connectivity.". Approved Modems Added in December 2020. The status light ring will change colors as it goes through the installation process, to show you its connection status. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If you have theC4000BGorLG/LZmodelandyou have both landline phone service (notVOIP) and high-speed internet, you will need to install DSL filters on all of your phone cords. Find helpful customer reviews and review ratings for C4000LG CenturyLink Modem by GreenWave (Renewed) . Verified purchase: Yes. Single LED status light. This can depend on the age of your home. People who viewed this item also viewed. This can often resolve a connection issue. C4000LG CenturyLink Modem by GreenWave by Video introduce the latest products youtube channel. Instead, you can easily access these same network controls through My CenturyLink or the app. 9.3. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. Either move it to the room where it will get . Advanced settingsgive you even more control over your modem's configuration. Try plugging the DSL cord into a different jack. |Privacy preference center The LED ring in the center of the C4000LG will light up green upon full internet access. Climate Pledge Friendly. WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, The C4000BG has the same specifications as the, The C4000LG has the same specifications as the, Install your C4000 modem and activate internet service, If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. Please note that a phone jack is required to set up Brightspeed internet service in your home. Personalize the Wi-Fi2. WiFi 6is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. And don't worry if your computer is connected to the modem, you will be able to access this site even before your internet service is fully activated. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Follow the steps to complete the installation process using QuickConnect. Works with these Brightspeed internet services: Note:Listed speeds reflect the maximum download speed the technology can deliver onBrightspeed services. I then went through the 3-step setup for this new modem, but was never able to finish step 3. After a "forced" Windows 10 update (not upgrade), my three Windows 10 devices will not connect to the internet through my CenturyLink router, either through an ethernet connection or a wireless connection. We suggest using theMy CenturyLink appon your iOS or Android device to complete modem setup. Check your order confirmation to make sure you've got the right date that your service is scheduled to start. Not the right kind of modem? For an optimal experience, we recommendupdating your browser. Enter the user name and password provided by your ISP. Try disconnecting everything (DSL and power), waiting a few minutes, and repeatingsteps 2 through 4. Wrong modem? First, your modem will arrive in the mail on or before the date your service is scheduled to start. This model of router has 2.4 GHz and 5 GHz options for most wireless settings, with exceptions noted below. The C4000BG and LG/LZmodelsalso have one or two DSL status lights beneath the ports on the back side, as seen in the photo. Internet Strength: 90%. 5 out of 5 stars. Zyxel C3000Z Modem. Try disconnecting everything (DSL and power), waiting a few minutes, and repeating. If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. Have you purchased a new Axon (Greenwave). We no longer support this browser. After completing the setup steps in the app or through the QuickConnect site, check the color of the light ring on the front of the modem to verify its connection status. 5. So my question is, can I can send this new modem back and get my money back? Have you purchased a new Axon (Greenwave)Axon (Greenwave) C4000orZyxel C4000series modem from Brightspeed and are putting the service together on your own? Use the, This means a connection failure has occurred. Residential | Small Business| Enterprise| 2023 CenturyLink. Single status light ring. I just upgraded my internet speed to 80mbps. We suggest using theBrightspeed Internet appon your iOS or Android device to complete modem setup. 3. So I called and got a fantastic tech out here, and found out the problem was not at my house, but down the street. If itblinks blueagain for more than 5 minutes, service is not connected to that jack. Next, you'll need to find a good spot for your modem. If needed, you can download the same instructions below. You can continue to the next stepto compete setup. Regardless of the specific model, thestatus LED ringon the front of the modem will function in the same way. well then don't forget to:SubscribeLikeCommentShare with your friends Thanks for watching!C4000LG CenturyLink Modem by GreenWave#C4000LGCenturyLinkModem #C4000LG #GreenWave The remaining setup will depend on your installation method (using the My CenturyLink app or the QuickConnect site) and how quickly you go through the steps. If you still cannot access the Internet, follow the steps in the next section to manually . Before finishing the installation procedure, there are a few things you should be aware of. You may receive a notification earlier in the day to let you know that your service has been activated, and then you can start your installation. For all following models: . Choose your type of modem below to read the instructions before completing installation. Once it turns green, you can try pressing it again to connect. No Ethernet port? Website blocking. Unplug everything, wait a few minutes, and plug in again. Use the Google Wifi app to set up the Google Nest Wifi using the PPP username and password to start accessing the internet using Nest Wifi. . Most of these are best for tech-savvy folks who are familiar with modems and networking. If you did not receive filters, please chat with us. But, it also offers two DSL ports. I was told by technicians (multiple) that the USB is for NAS, USB or other cool thin. Do not attempt to purchase this CenturyLink branded fiber modem directly from CenturyLink. If needed, you can download the same instructions below. Axon C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. The Zyxel C3000Z is one of CenturyLink's top recommended modems for its DSL internet service. See more CenturyLink Greenwave C4000LG DSL Modem - Whit. Please note that a phone jack is required to set up Brightspeed internet service in your home. Download the latest firmware for the C4000XG. Verified purchase: Yes | Sold by: bluehousesupply (0) (0) The status light ring will change colors as it goes through the installation process, to show you its connection status. oFywR@Rmr3xpMtuc2zOT|Qs&!^UE~di #(xNcws@[".^qWf7(l461\D J\+;/jRz\z=|!#Ga:aQ|ik So I hooked up my old modem, and thank goodness my old modem works just fine. which is to say is that it does exactly what it is supposed to do, and offers the standard modem GUI by going to IP 192.168..1. Here are some things to try: If the problem continues, contacttechnical supportfor help. Actiontec C1000A-D (removed) Actiontec C2000A-D (removed) Actiontec Q2000 (removed) D-Link DIR-850L (removed) Greenwave C4000LG. Now it's time to get your modem hooked up. Try this: Only the C4000BG and LG/LZ models have a DSL light. These lights will flashred and greenwhile the modem is syncing with the network. Buy The Greenwave C4000LG Modem. Some setup apps complain about being connected to a dual / automatic band switching SSID but will successfully complete setup anyways and use the 2.5GHz section of the dual SSID. About Brightspeed |Careers |Newsroom |Legal |Privacy Notice |Tariffs|Customers with Disabilities|Site Map Once the light is green, you're connected to the internet and you can get online! Not the right kind of modem? Download the latest firmware for the C4000BG, Download the latest firmware for the C4000LG, Download the latest firmware for the C4000XG. Also, make sure you have entered the user name and password correctly. Compared to WiFi 5, it delivers: About Lumen | About CenturyLink | Careers |Investor Relations |Newsroom |Legal | Legal Notices | Privacy Notice | Tariffs |Customers with Disabilities | Site Map|Cookie Settings |CenturyLink in Your Area | CenturyLink.net |Quantum Fiber in Your Area |White/Yellow Pages |Centurylink Retailer We no longer support this browser. For full instructions on how to read the single status light on the C4000 modem, visit our detailed guide. Start by unpacking the box and identifying the modem, cables, and instruction card. best dsl modem wireless router centurylink. These are essential to make sure you get the best phone and internet connection. Option 2:Open a browser on your computer and go tohttp://connect.centurylink.com(not"https"). 8.8. We recently moved and got Century Link internet service, with the C4000LG modem. This gateway is tested and certified to run up to 940 Mbps on the Quantum Fiber network. Detailed steps are here: https://www . You will see it change when you are pairing a device to your WiFi network through WPS, as well as when the modem is updating its firmware. If you see awhite cordin your modem kit, it's a second Ethernet cable to be used in case you have additional devices that you would like to plug into the modem. %PDF-1.6 % Click Apply to finish the configuration. The status light ring may change colors repeatedly as it goes through the initialinstallation process. While the C4000 initially boots up, it willblink bluewhile it is looking for the CenturyLink network. Features of the C4000 (All versions) Secure WiFi compatible. The C4000XG does not have a DSL port or light. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Modem setup Wireless (WiFi) setup Modem status Utilities Advanced setup. If you are using a tablet or newer laptop, you may not have an Ethernet port on your device. 2.Reposition your wireless router. You can test this by plugging in another electrical device, and/or try another outlet. Visit ourtower modem setup page instead. Up to 3 Gbps Speed - 600+2400 Mbps with 2-stream connectivity. Do not remove or lose your modem sticker, which includes your defaultadmin username and password. Note:The light ring will reset and return to solidGREENafter2 minutes if it fails to pair with a device. Answer (1 of 3): I'm sorry, you've been lied to. DSL and power ports on the back of the C4000BG and LG/LZ models. DSL and power ports on the back of the C4000BG and LG/LZ models. The app makes installing your modem a snap, and is also a great way to manage all your Brightspeed services. We no longer support this browser. |Privacy preference center Find a central location in your house, avoiding closets or other closed-off areas to ensure that all devices in your home get a strong wireless signal from the router. This video provides a few simple tips that could help y. These preset credentials cannot be retrieved, and your modem could become unusable without them. Some people call on their service start date to say their modem isn't working, when often the issue is simply that the service hasn't been activated. WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11ax. It works just fine but when my roommate connects at 5g it slows down mine even though im on 2.4g. This unit gives you many of the same benefits as the Zyxel C4000LG, such as throughput up to 3000Mbps, 2.4GHz and 5GHz frequencies, and ADSL and VDSL compatibility. This morning, the Century Link guy stopped by to check the setup outside of my house and he asked if I'd be getting the C4000. The status light ring on the front will also display different behaviors at certain times, depending on the state of the modem. Do you have both internet and home phone service from Brightspeed? This gateway has 4.2 out of 5 stars on Amazon. You may receive a notification earlier in the day to let you know that your service . Quantum, Quantum Fiber, and Quantum Fiber Internet are trademarks of Quantum Wireless LLC and used under license to Q Fiber, LLC. 8.8. Click the quick setup icon to configure the device's Internet access .
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c4000lg modem setup